Pre-Conference Training
Monday
8:00 AM – 5:00 PM
Registration
8:00 AM – 5:00 PM
Pre-Conference Training
Written by ShoreTelOne on . Posted in Schedule Dates
8:00 AM – 5:00 PM
Registration
8:00 AM – 5:00 PM
Pre-Conference Training
Written by ShoreTelOne on . Posted in Schedule Dates
11:00 AM – 5:00 PM
Registration
1:00 PM – 5:00 PM
Pre-Conference Training
The world is changing as it becomes more connected. People to people. People to machines. Machines to machines. Thriving in today’s competitive landscape requires more than the traditional business communications of the past—today’s customers want seamlessly integrated solutions that make interactions simple.
Interact! Come to ShoreTelOne and experience ShoreTel’s evolution beyond unified communications. Discover how our portfolio fosters the rich interactions customers demand while offering ShoreTel’s signature flexibility and brilliant simplicity. Whether your focus is on onsite, cloud or hybrid solutions, you’ll gain valuable insights into growing your revenues and profitability through keynotes and breakouts featuring best practices, usage scenarios, customer stories and compelling partner testimonials.
Interact! The ShoreTelOne Global Partner Conference offers unique networking opportunities, business development connections and visionary thought leadership. See how our growing partner ecosystem can benefit your business.
ONLINE REGISTRATION
Pay your $500 today to secure your spot at the conference. Travel and accommodations are not included in the registration fee.
Click the date to see the conference schedule for that day. Schedule subject to change. Sunday and Monday include pre-conference training sessions.
 11:00 AM – 5:00 PM
Registration
1:00 PM – 5:00 PM
Pre-Conference Training
8:00 AM – 5:00 PM
Registration
8:00 AM – 5:00 PM
Pre-Conference Training
8:00 AM – 6:00 PM
Registration
12:00 PM – 1:15 PM
Lunch
1:30 PM – 5:30 PM
ShoreTelOne Global Partner Conference Kickoff
6:30 PM – 9:00 PM
Solution Center Expo & Welcome Reception
9:00 PM – 10:00 PM
InterACT Afterdark
7:30 AM – 8:30 AM
Solution Center & Breakfast
8:30 AM – 12:00 PM
ShoreTelOne Global Partner Conference
12:00 PM – 1:45 PM
Solution Center Expo & Lunch
1:45 PM – 5:30 PM
ShoreTelOne Global Partner Conference
6:00 PM – 7:30 PM
Cocktail Reception Solution Center
7:30 PM – 10:30 PM
Champion Partner Awards Celebration & Dinner
7:30 AM – 8:30 AM
Breakfast
8:30 AM – 11:30 AM
ShoreTelOne Global Partner Conference
11:30 AM – 12:30 PM
Conference Wrap Up & Mini Cooper Giveaway
12:30 PM
Depart
Enhance your ShoreTelOne Global Partner Conference experience with free certification training. On the two days leading up to the conference – December 4 & 5 – ShoreTel University will provide one- and two-day courses beginning at 1 p.m. on December 4. Don’t miss your chance to complete the following ShoreTel University Certification training free of charge.
 
The two-day Edge Gateway Course describes the role and configuration of the new ShoreTel Edge Gateway (EGW) in the ShoreTel Connect ONSITE architecture. Upon completing the course, the student will be able to demonstrate the multiple forms of remote access that the EGW can provide, create an EGW virtual machine, verify the correct configuration and deployment of EGW NAT, DNS and certificates, and perform basic administrative and troubleshooting tasks.
Social selling continues to be an essential skill as sales and marketing teams shift their approach to align with today’s modern buyer. In fact, 91% of social sellers report an expected increase in their company’s sales revenue in the next year. Despite this, most companies have not fully implemented social selling in their sales processes, and 72% of sales professionals feel they are not proficient with social selling. Join us for an engaging training program to learn how top sales and marketing teams use social selling to hit their quotas, achieve shorter sales cycles – and walk away with a plan to help your organization achieve similar results.
This training will detail how top performers utilize social selling tactics to increase qualified leads, improve sales intelligence and ultimately close more deals faster. Bonus: Each attendee will receive a Social Selling Playbook for ShoreTel Partners that includes actionable strategies and tactics for implementing social selling best practices across their organization.
The following is a list of the breakout sessions offered at the ShoreTelOne Global Partner Conference. Registration for the breakout sessions will open soon. We have an exciting menu of sessions whether your focus is sales, marketing, technical or business.
Business
Marketing
Sales
Technical
In the increasingly competitive world of financial services, agile customer interactions are the most critical outcome for credit unions, banks and other financial institutions. Cloud plays a major role in this critical customer imperative because of the operational benefits it promises including, scalability, flexibility, and usage control. With 61% of financial institutions developing a cloud strategy within their organizations, technology buying and delivery patterns have fundamentally changed. This session will cover financial institutions approach to cloud services, security concerns and how to position ShoreTel within the ever changing landscape.
Social selling continues to be an essential skill as sales and marketing teams shift their approach to align with today’s modern buyer. In fact, 91% of social sellers report an expected increase in their company’s sales revenue in the next year. Despite this, most companies have not fully implemented social selling in their sales process, and 72% of sales professionals feel they are not proficient with social selling. Join us for an engaging training program to learn how top sales and marketing teams use social selling to hit their quotas and achieve shorter sales cycles – and walk away with a plan to help your organization achieve similar results.
This training will detail how top performers utilize social selling tactics to increase qualified leads, improve sales intelligence, and ultimately close more deals, faster. Bonus: Each attendee will receive a Social Selling Playbook For ShoreTel Partners that includes actionable strategies and tactics for implementing social selling best practices across their organization.
Marketing campaigns are a great start to demand generation, but they won’t generate all the leads you need to grow your business. You need a mix of marketing and sales strategies to attract and convert new prospects.
Join Kendra Lee, prospect attraction expert and author of the award winning books The Sales Magnet and Selling Against the Goal and discover:
• 4 actions your sales team can take to uncover leads immediately
• 2 powerful website additions that will create new opportunities
• 2 marketing tactics that will differentiate your company
• The 2 keys to successful lead follow-up
New technologies and applications are driving fascinating and profitable opportunities for enterprising business owners. At the same time, status quo has never been more dangerous. What made you successful in the past may not move the needle in the future.
How do you purposefully build and execute on new opportunities? How do you prevent your business from being a causality in this rapidly changing business environment?
This session will show you the success formulas for building a healthy revenue pipeline that avoids risky marketing schemes and drives “sales ready” conversations for higher lead to sale conversions.
Take a journey thru the three deployment options made available thru the Connect solution and what “connects” them all together. Experience a live demo of the Connect Client to learn how it transcends and unifies CLOUD, ONSITE and HYBRID. Next, we will review the top three advantages of each deployment model and end with examples of how/why we won in each of these disciplines.
ShoreTel is ramping up its Contact Center business in 2016 by launching multichannel Connect Contact Center for CLOUD. This solution is designed for mid-market customers who need a robust set of features for an affordable price. It includes inbound voice, outbound voice, email and chat. We will focus greatly on unifying Connect Contact Center and Flex Contact Center throughout 2017.
The session will also cover practical measures to increase revenue in the mid-market contact center solution on CLOUD. Join us to learn about the contact center enhancements made this year and planned changes in the coming year.
As our customers continue to expand their usage of technology to increase the efficiency and competitive edge of their businesses, their technical requirements for a comprehensive unified communication solution have also expanded. Integration with CRMs, data driven call routing, and full functionality with suites such as Google apps are examples of features that are core customer requirements rather than optional extras.
ShoreTel Advanced Applications allow us to ask our customers: How do you sell? How do you service? What are the returns on your marketing campaigns? And to then enable them to do all of these things better.
Connect is more than a cloud or premised-based solution. Connect CLOUD, Connect ONSITE and Connect HYBRID provide a solution that doesn’t force your customer to choose one deployment method. Connect provides you with the ability to leverage all three deployment methods to be able to meet each customer’s specific business needs and challenges.
Please join this session to learn how to leverage Connect during the buyer’s journey to create a differentiated solution that will address your customers’ desired outcomes. We will review discovery, demo and design elements to be able to play offense and put the competition on defense. We will reserve time for a Q&A session with several of our Senior Solutions Architects.
The Connect Solution provides your existing ShoreTel premise and Sky customers with several great migration options; Connect CLOUD, ONSITE and HYBRID. Customers can migrate from Sky to Connect CLOUD, ST 14.2 to Connect CLOUD or ONSITE, and ONSITE customers can leverage several HYBRID services. The breadth and depth of the options Connect provides allows you to treat the migration process as a business consultant and add significant value and stickiness to your current customer relationships.
This session will outline the considerations and business opportunities available with Connect migrations. We will discuss technical, operation, user experience and strategies with tactics that you can employ with your existing customers.
The ShoreTel One Champion Partner Conference will feature an exciting lineup of speakers that will cover:
Guy Kawasaki, former chief evangelist at Apple and advisor at Google’s Motorola business unit, author of multiple New York Times best-selling innovation and entrepreneurship books, and current chief evangelist at online graphic design tool firm Canva. Guy has a BA from Stanford University and an MBA from UCLA as well as an honorary doctorate from Babson College.
Kawasaki, author of The Art of Social Media, The Art of the Start, APE: Author, Publisher, Entrepreneur, Enchantment, and nine other books, will present a keynote on creating innovative products and services using tactical and practical techniques and his latest insights into social media innovation, entrepreneurship, and online marketing.
Scott Bloom is a veteran comedian and television personality who has been actively working in the corporate market for the past 15 years.
In addition to hosting over 300 corporate events for Fortune 500 companies, like VERIZON, IBM, General Motors, Merck and American Express, he has also had a successful career in television. Most recently, Scott was the host of his own weekly VH1 series. This past year he did some hosting duties for Game Show Network and Comedy Central, and co-hosted a national simulcast of the Grammy Awards from the Palace Theater in Los Angeles for Discover Card. He has also appeared on Comedy Central’s Premium Blend, Comedy Central’s Reel Comedy, A&E’s Caroline’s Comedy Hour, Evening at the Improv, and A&E’s Comedy on the Road.
Scott is a national headliner on the stand-up comedy circuit and has performed in Las Vegas at both Harrah’s and the MGM Grand casinos. Presently, he is developing several game shows for FOX, CBS, and syndication.
Don Joos was appointed CEO in August 2013. He has a proven track record of building and transforming businesses through innovative growth plays, and brings a wealth of strategy, operations and execution experience to ShoreTel.
Joos joined ShoreTel in April 2011 as vice president of global services, and later served as senior vice president of business operations overseeing company operations through the direct management of engineering/R&D, product management, global support and services, IT, quality and operations. Prior to joining ShoreTel, Joos spent nine years as a company vice president at Avaya. Joos applied his business entrepreneurial capabilities helping to build an e-commerce startup and has held service and operational roles at Williams Communication Solutions, Nortel Communication Solutions and Marshalls Inc.
He holds a bachelor's degree in sports management from Springfield College in Massachusetts.
David Petts joined ShoreTel in 2012 as senior vice president worldwide sales and customer success. Petts’ expertise strengthens the ShoreTel sales organization and reinforces the drive for growth. Petts came to ShoreTel from Nokia, where he spent seven years in sales leadership roles. While there he Led global sales, marketing and services of security and mobility solutions for business customers, the global relationship with AT&T and drove long-term strategy, implementation and execution. Prior to Nokia, Petts held a number of executive management roles with Hewlett Packard (HP) and Compaq in both the U.S. and U.K. Petts holds a bachelor's degree in economics and quantitative studies from Queen Mary College, London University. He is based out of the New York office.
Mark Roberts joined ShoreTel in December 2013 as chief marketing officer, bringing 20 years of technology sales, marketing and product management experience. Roberts has spent most of his career at technology companies, holding senior positions at Mitel, NexTraq, Polycom, 3Com and Intel. While the CMO at NexTraq, he implemented changes in marketing functions that resulted in a substantial increase in new business coming from marketing activities, and his revamping of product positioning and sales tools contributed to overall business growth. As ShoreTel’s CMO, Roberts leads marketing strategy, product marketing, demand generation, branding and external communications. He holds an MBA in marketing from Leicester University in the United Kingdom.
Eugenia Corrales joined ShoreTel in July 2015 as senior vice president of product. She is responsible for the ShoreTel product roadmap, product management, product development and product quality, as well as the network infrastructure for the ShoreTel hosted solution. Corrales is a tech industry veteran with more than 25 years of experience in developing innovative products, establishing business development capabilities and building operational excellence.
Before joining ShoreTel, Corrales was VP and general manager of Cisco’s Computing Systems Group, a multi-billion dollar business unit. Prior to that, she was responsible for business development, strategic planning and operations for Cisco’s Data Center Group. Other leadership roles include CEO of Nanosolar, CEO and co-founder of Sunmodular, VP of Engineering for SolFocus, as well as VP of product operations at Cisco. She holds a Master of Science in Mechanical Engineering from Stanford University and Bachelor of Arts in Physics from Grinnell College.
Meet 40 ShoreTel Technology Partners in the Solution Center and learn how you can grow your ShoreTel business with these innovative solutions! From advanced applications in the cloud and onsite to wireless systems, you can engage with business professionals who will work with you to build solutions integrated with ShoreTel Connect that solve real customer problems and drive differentiation and additional revenue streams for you.
IN THE SOLUTION CENTER, YOU WILL:
Looking for the latest insights and answers to questions about ShoreTel product offerings from subject matter experts? Be sure to visit our booth located in the Solution Center exhibition hall. ShoreTel solution architects and product managers will be on hand to discuss specific challenges your customers are facing in their daily business interactions, identify ShoreTel solutions designed to help you meet their specific needs and demonstrate how our unified communications drive productive collaboration.
Check back here frequently to see all the cool stuff the ShoreTel One Global Partner Conference has to offer.
We’re excited to announce 3 Doors Down as our special musical guest for the Champion Partner Awards Dinner at ShoreTelOne!
American rock band, 3 Doors Down, has been wowing crowds for the past two decades with numerous multi-platinum albums and chart-topping hit singles like “Kryptonite”, “Here Without You” and “When I’m Gone”. Wednesday’s Awards Dinner will not only be packed with awards and surprises, but this private concert from world-class musicians is one you won’t want to miss.
Generate MRR bookings and you could qualify for a raffle to win a 2016 two-door Mini Cooper hard top (or cash equivalent) during the 2016 ShoreTelOne Global Partner Conference!
ShoreTel is offering free certification and social marketing training before the ShoreTelOne Global Partner Conference on Sunday, December 4 and Monday, December 5, 2016 at the Gaylord Palms Resort.
Click here to learn more and view the Pre-Conference Certification Course schedule.
Check with your PBM for details and complete your registration by November 7 to take advantage.
Gaylord Palms Resort & Convention Center
6000 West Osceola Parkway
Kissimmee, FL 34746
Phone: 407.586.0000
Fax: 407.586.9556
ShoreTel has negotiated a nightly guest room group rate of $169.00 per night. Space at the Gaylord Palms is limited. Please book your accommodations early. The cut off date for the conference rate is November 4th, 2016.
Enjoy the holiday spirit at the Gaylord Palms with an award winning preview of ICE! Discounted tickets available for all conference attendees. Enjoy the hand carved display while at ShoreTelOne.
BY TAXI
Taxis are available at any terminal at Orlando International Airport (MCO). The estimated one-way fare between Orlando International Airport and Gaylord Palms Resort & Conference Center is $70 and will take approximately 30 minutes without traffic.
BY SHARED SHUTTLE
Gaylord Palms partners with Mears Transportation, a company providing Orlando transport service for over 60 years, to ensure you have a top-notch experience. A member of Mears Transportation can bring you from Orlando International Airport to the hotel as part of their 24-hour airport shuttle service. There is a charge of $36/round trip for this service. This shuttle does stop at multiple resorts. Charter upon arrival at the airport or secure your shuttle reservation in advance by calling Mears Transportation’s 24-hour reservations line at (407) 423-5566. To receive a discount, please click here.
BY CAR
Resort self-parking is $18.00 a day; valet parking is available for $24.00 a day. (Tax is additional.)
Gaylord Palms Resort & Conference Center will dazzle your senses with a variety of restaurant options that include:
Gaylord Palms Resort guests have exclusive access to the Everglades-inspired Cypress Springs Family Fun Water Park in Kissimmee. When it’s time for a tranquil escape, head for the South Beach Pool, an adult-only tropical oasis in Kissimmee. Lined with palms and capturing a sophisticated South Beach flair, the pool features a covered restaurant and bar. Reserve a cozy poolside cabana to cool off in the shade, take in a breathtaking view, watch your favorite TV program and order a frosty drink.